Questions and Answers

Question: What does "Quantity" refer to on a package holiday page?

Answer: Quantity refers to the number of Glamping Pods/Tents you require. If you require more than one Glamping Pods/Tent please simply increase the Quantity for example 2+ (refers to 2 Glamping Pods/Tents)

Question: Euro Exchange Rate

Answer:The Price displayed in Euro's is a guide price. Your order will be processed in GBP (British Pound) and converted based on your bank accounts exchange rate at the time of booking (prices displayed in Euro's is simply a guide exchange rate).

Question Tailor Made Packages

Answer If our pre-set 4 night packages don't meet your requirements we can accommodate Tailor Made Packages. There is a minimum 4 Night Booking (you don't need to stay the full 4 nights if this doesn't fit with your travel arrangements) add the total number of guests and any additional nights. We will require the Primary Contact Name, any additional guest names and confirmation of your Check In Date and Check Out Date.

We only have limited Tailor Made Packages available offering as much flexibility to our guests as possible - please ensure that you book your bespoke package today.

Question: Can I Pay a Deposit?

Answer: Deposit - 50% deposit can be selected at point of sale. The balance of your booking is payable in full on the 28th February 2018. Failure to complete the balance of your booking will result in the cancelation of your booking, deposits are none refundable.

Please follow the online steps for completing your booking selecting either to pay a deposit or pay in full. If you have opted to pay a deposit we will contact you via your primary email address for your deposit. A digital Invoice will be sent to your primary email address 1 week prior to your balance due date (full payment must be made on or before 28th February 2018).

If you would prefer to pay in full, please follow the online steps selecting payment in full when instructed. We will send you a digital Invoice to your primary email address for the total booking.

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